Delivery & Return

Delivery Options Overview

Ariz Express offers ideal shipping methods for any requirement. Be it low priced through Parcel/Courier Delivery, more quickly via G4S Delivery or Free Deliveries within Nairobi. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message, Followed By Our Call For More Details.

3. Wait for Your Order to Arrive

4. Pick up & Confirm Your Order

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

If your order takes a while to arrive, please get in touch with us, so we can sort the issue.

Thank you for your patience.

Do you deliver on public holidays?

Yes, We deliver during Holidays. Enjoy your shopping with us.

Do you deliver to my postcode?

We deliver countrywide. Delivery fees vary from location to location.

Is next-day delivery available on all orders?

We value our customers very much. Next day deliveries are available, by Parcel/Courier Delivery.

Do I need to be there to sign for delivery?

No, All transactions will be done by phone. When we receive your order, We will get in touch with you for further details about your order. 

Need a Help?

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  • Email: Malakihouse2@gmail.com

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